Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You can find nearly all the answers to your questions in the intuitive Help Center section incorporated into your Web Hosting Control Panel. It includes an ever–growing database with regularly asked questions and in–depth educational articles compiled by our expert client support team.

  • Top quality support service

  • Educational Video Clips

  • If you prefer to see how a task is implemented or how an issue is addressed, rather than just reading about it, then examine our selection of instructional video tutorials. They address many different topics and will help you swiftly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 client care service and a 60–minute support ticket response guarantee. Our knowledgeable techs will be online for you 24x7 to attend to your queries and to troubleshoot any issue that you might run into. Just submit a helpdesk ticket from the Help Center section and we will reply back to you without any delay at all.