Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Guarantee

  • Each ticket you submit to our customer help and support Department will be replied to in less than 1 hour. All regular problems shall be taken care of instantly. Nevertheless, if the assistance inquiry you have posted needs the aid of a certified administrator, we will forward the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Qualified Technical Support Service

  • We are on–line for you around the clock to offer you information and technical support and to aid you with any issue that you could possibly stumble upon while you are supervising your virtual server. We’re able to support you with all pre–configured apps, like your OS, server management panel (with regards to the VPS type) and the Web Hosting Control Panel designed 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Section

  • A detailed and regularly updated knowledge base is integrated into our in–house built Web Hosting Control Panel. It gives you quick tips on how to execute all of the basic web site managing duties. The Help zone features extensive how to tutorials and step–by–step video training. You can reach the Help area by clicking on the Help or Video buttons in the right corner of each Control Panel section.